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Troubleshooting
and FAQ
Can one person
easily operate your system?
Yes, with our system there is
no chains or dangling parts, it is very easy to operate with
one person. The Model W (manual system) uses an auger style crank
handle, very easy to operate even with your larger background
needs. The Model MW (motorized) has a 15Ft standard cord on the
control box, so you can move around while changing backgrounds.
Does your system
work with paper or canvas?
Rolleasy can easily work with
either paper or canvas. You can get your paper on 2 1/2"
core and simply right over the Aluminum roller. Canvas or muslin
can be tapped right to the roller with gaffers or duct tape.
I just use 9'
paper. Is there something easy to use with your system?
Yes, paper and rollers. Using
a rubber hammer or a block of wood, tap on the ends of the roller
insert. Then install on the Rolleasy unit in the usual manner.
The end rollers work with 2 1/8" diameter core.
How many rollers
does the system hold?
Ceiling bracket holds up to
4 full size (greater than 3 1/2" in diameter) or 7 compact
(less than 3 1/2" in diameter) backgrounds.
Wall bracket holds up to 3 full size of 5 compact backgrounds.
Can I start
with 2 rollers and expand in the future?
Yes, supplementary units are
available and can be ordered at any time and quickly installed
on the bracket to increase number of rollers on the unit to the
maximum capacity.
Can I get a
system with over 4 full size rollers?
Yes, you would just need 2 sets
of ceiling brackets.
Is there anything
to maintain on your system?
No, the motors on The Model
MW are maintenance free. Motors do occasionally weep very small
amounts of lubricant. Wipe motor casing off if required.
My motors don't
work.
Plug Model MW into any grounded
115 volt receptacle. Be sure each motor is properly plugged into
control box (plugs will only go in one way). If plug will not
insert, turn it 180 degrees and try again.
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