TESTIMONIALS
We wanted to share some of the
wonderful
feedback we have recieved. If
you order from us
and have comments, (hopefully
good ones). Please let us know.
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Dear Brad and Owens Originals
Team,
I recently purchased the viper 3000 light kit and found it to
be a quality product. I am a novice to be sure and was like
a small child waiting for Christmas morning when I ordered the
product. I have had a wonderful time working with the lights
and taking great photos (in my humble opinion). However, I wanted
to speak more about the people that work at Owens Originals.
I have ordered many things off of the internet and have found
it to be more trouble that it was worth and I was very hesitant
to purchase an item that I could not put my hands on and that
I have no experience with. I called many times with many questions,
each time I was received with courtesy and patience and all of
my questions were answered if not by the person who answered
the phone, then by someone who knew the answer. Shopping with
you has been the best shopping experience that I have ever had
including the questions I had after I received the product and
I will never purchase equipment from any other company. I truly
appreciate your time and your patience and wish you the greatest
of success in your endeavors.
Sincerely,
Jonathan Michaud
Dragonfly by Ginger
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Hey Friends at Owens-Originals,
I thought your offer of free shipping on the Vue Pro boom and
heavy duty light stand ($107 total price) was a gimmick and far
too good to be true because the price was about half what I would
have paid at a retail outlet in Louisville and the round trip
would have been over 300 miles. But I just opened the package,
all 21 pounds of it, and discovered that it’s not only all
there but the quality exceeds my expectations. I’ve already
faxed my paypal invoice to three other photographers because
they did not believe me when I told them on the phone. I am absolutely
elated with this fantastic bargain! You guys are the best kept
secret on the internet. And you can count on me coming back!
I am wayyyyyyyyy beyond being a satisfied customer.
Ike Adams
Adams Photography & Creative
Services
249 Charlie Brown Road
Paint Lick, KY 40461
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Just wanted to send you a quick
note, on how quickly the couple orders that I have placed have
been turned around. In today’s world, it is not the norm
to have such customer service. I normally place my orders around
1 in the morning before heading to work and they are usually
shipped by the time I get home in the afternoon. OUTSTANDING!!
The digital backgrounds have
been amazing to use and the interfit wireless trigger has been
wonderful, no more worrying about someone tripping over the blasted
sync cord. You wouldn’t be able to get the snoot with colored
gels for the EXD200 digital flash system. I ordered one locally
7 weeks ago and it doesn’t appear that I am going to be
receiving it anytime soon. If you could let me know that would
be wonderful. I am also enclosing a few pictures that I have
taken using your backgrounds, once again thank you for the exceptional
customer service.
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McDaniel Photo Inc would like to thank
you for the excellent service received during the shipment of
our order. We received everything in a timely manner and your
associates were very helpful and courteous
during the entire process. Thank you.
Warmest Regards,
JACQUES B. McDaniel
Owner
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Brad,
I wanted to take a moment and thank
you again for all your help. For those reading the testimonies,
let me assure you that Brad is not one of these 'sell you what
they can' type of retailers. I purchased my first light set through
Owen after lamenting over which kit to
purchase for a few months. Brad was always willing to answer
my emails and when i did place the order, he was sure not to
sell me things i did not need, at least then. I felt very secure
buying from someone that was not trying to sell me something.
From talking with Brad, i get the sense that he is also a photographer,
and thus brings this experience to the conversation. The first
time i've purchased equipment and thought 'wow, i have a friend
in the business' as Brad was able to put me to ease with the
decision i made.
Richard Getz
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Hi, I hope this email makes
its way to the right person. I spoke with a gentleman in your
warehouse on Monday re: returning a damaged item I had received.
I just wanted to let you know that the customer service I recieved
was the most professional experience I have ever had. As with
many people, I have had some horrific experiences with different
companies in the past and honestly expected the same with your
company, but I was very mistaken.
My wife is an amatuer photogragher
and is constantly adding to her vast inventory of supplies and
tools. I intend to shop with you for any future purchases.
Thanks again for your great
service,
Floyd Grasty
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Just wanted to let you know that I
am very satisfied with your company. I ordered a backdrop/lighting
kit and I love it. Yours is the only site I found that you could
buy the complete studio in one package at an affordable cost.
Thank you for providing this service. It helped me set up my
own studio, which has always been my dream. Plus, the customer
service and shipping confirmations and fast shipping were wonderful.
A+++++ to you.
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Dear Brad,
I'm sending this to let you know that I am exceedingly
pleased with orders that I have placed with your company. When
I talk to your folks they are always very professional &
helpful. They make suggestions in relation to my needs and your
inventory. As a pro shooter it's very often difficult to trust
that what I order is going to best suited to my demanding needs.....you
folks always come through. The last order was shipped within
an hour of me placing the order....& I'm no one special to
you. Except your girl there made me feel like I was. I'm sending
this unsolicited so feel free to post it on your website or in
print. I highly recommend to anyone needing pro quality equipment
and first class service to deal exclusively with your company.
Best Regards,Leigh Loft
XL'nt Images, LLC
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Dear Owens Originals:
I just wanted to let you all
know how much I appreciate your company. I am always amazed that
after I order, you send me an email saying it’s been shipped
and then it comes in the mail. There’s never a wait. I really
appreciate it. There is another company that I have spend several
1000 dollars with and I wait for months to receive their backdrops
and there is never communication with them as to when I will
get them, I’m still waiting now for 6 months for 1 of them.
When dealing with clients and needing backdrops, time is critical
to receive them. Thank you so much for your great prices and
and your fast deliveries. You all are amazing and if I want a
backdrop fast, you are the company to order from. Thank you!!!!!
Karen Andrews Jordan Ashley
Photography
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Hi Brad,
I don't normally write to vendors
like this, but I wanted to tell you that I am very pleased with
my Burnt Umber and Sahara Sand muslins that just came today.
I have bought cheap muslins from eBay and they've disappointed
me. And I recently returned one that I ordered from *** because
it was way too orange, and the dye came off on my hands. I was
apprehensive about ordering from you, but your online photos
of the two muslins seemed to be exactly what I was after, so
I took a chance. I was pleasantly surprised to see that the colors
were exactly what I expected, the dye/paint patterns were subtle
and not overstated, and the material has a nice weight and feel
to it. I am only an amateur photographer and I shoot mostly just
my kids, but I expect to get a lot of use out of these muslins,
and I wanted to thank you for a fine product at a reasonable
price. Keep up the good work!
Kris
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Recieved my background yesterday
(Saturday) thanks they are great. I will be doing more business
with you in the future!!!
Fran
Funtime Photography
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Re: Green Screen Wizard
I wanted to send an email and thank
you for putting out a product that as a semi professional photographer,
I have found that it is fast and easy to work with.
Michael Harvey
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Here is a short note to express
my appreciation for your courteous service, selection of great
products and fast shipment. My background stands and green screen
were delivered two days earlier than promised! Everything is
in good shape and of high quality even when compared to other
brands costing two times more! I can’t wait to order more
studio supplies from your company.
From a very satisfied customer
Frank Leung
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Dear Brad,
I normally buy backdrops from you, but recently purchased
the VP 300/600 2 unit strobe system to upgrade the quality of
my studio Work. This was my first go at strobe lighting and I
was understandably nervous about such a purchase. I want to thank
you for the time you spent on the phone with me, answering questions
and instructing me on the finer points of adapting from continuous
light to strobe.
I also want to commend highly the wonderful response
I received from your company regarding the problems I had with
the original shipment. A broken modeling lamp bulb, a "squashed"
reflector and a torn reflector umbrella were all replaced in
just a few days. Thank you so much for standing behind your products
as you do. It is a pleasure to do business with you, and your
commitment to customer satisfaction will certainly keep me coming
back.
I thought you might enjoy this little story. There
is a camera store in town that offers various photographic classes.
I was able to bring my VP 300/600 system into the store's "classroom"
for a very helpful 1-on-1 tutorial session. My instructor was
not familiar with the Vu-Pro line, but was quickly impressed
with the quality of the lamps, even more so with the VP remote
trigger(s), especially the Vu-Pro 4 channel radio slave kit.
When the session was over, he told me that when he teaches the
store's course in studio lighting, he usually experiences some
misfires during the class. That my system did not misfire once
throughout the entire session greatly impressed him.
A few days later during my first (seven-hour!) photo
shoot at my studio, the units again performed flawlessly and
the resulting images were far superior to anything I've been
able to achieve with my old continuous light system. At the time
of my purchase you told me I'd see a tremendous difference in
sharpness and color with my new lighting system. You certainly
proved to be a man of your word.
Again, thank you for your help and service.
--
Bill Tricomi
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Hi, Just had to write with a great
big
Thank YOU!
For getting my backdrop to me in
the time I requested! I have dealt with a lot of customer service
people through the years, but never have I dealt with such truly
friendly and caring people as yours! From the CS folks to the
person at the warehouse, they all were so friendly, and made
me feel like mine was the only order that mattered at the moment!
Trust me, I’ll be back...and
I will tell all my colleagues about your wonderful prices, quick
shipping, and outstanding people!
Mike DeLong
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Dear Brad;
I am just amazed that there are still businesses that are a pleasure
to deal with! So far I have made 2 purchases from you and your
delivery time and customer assistance is amazing! My first order
was placed on a friday (after hours) and it was at my door tuesday
morning (WOW). my second order was the wrong product (my fault
for not asking) and when I called and asked for assistance, you
were more than helpful. You told me what I needed and shipped
it the same day you received my returned item. THANK YOU!!!!
Sincerely, Tim Hawarden, Ia
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Dear Mr. Owens:
Just to let you know that I received the Patriotic background
and that I am extremely happy with both, the quality of your
product, and the speedy shipping time!
Thank you!
Sincerely;
Pete
Pete Estrada Photography
10036 Lexington Estates Blvd.
Boca Raton, FL 33428
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Dear Owen's Original's team:
I just wanted to show my sincere gratitude
for the wonderful customer service you provided us. There was
a slight problem with the shipping company with losing our shipment
and you guys were extremely helpful and provided some of the
best customer service I have ever experienced by making sure
we got the products we had ordered in time. I thank you very
much and want to make sure you know that we will always be coming
back for any of our photography needs.
-George Wang
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Hello,
I would definitely like to leave a testimonial as follows......
Thank you so much! Excellent products and service. Very fast
shipping!!
I purchased a JTL1000 Ever light kit, back drop stands and a
muslin.
I am absolutely delighted. I will be back.
Simon Griffiths.
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Hello,
The muslin came two days after we ordered it! Great service!
It looks good, and we are looking forward to using it. Keep up
the great work!
--
Dan Charland
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I just wanted to write
you a quick note and say thank you! I ordered a background from
you a few days before Christmas- it was supposed to be an item
that was dropped shipped and would normally take two weeks to
arrive- to solve this problem you custom painted a similar background
(taking into consideration my requirements that actually made
for a vast improvement over the drop shipped item) and managed
to get it to me in time for me to give it as a present for Christmas.
It looked magnificent! I was amazed at how easy it was to make
this happen. In a world where customer service is a highly valued
commodity- you provided some of the best I've ever received and
backed it up with a quality custom product. Thank you very much
and keep up the good work!
A newly loyal customer,
Jon Wiedyk
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Hi Brad,
I received the backdrop today. (Boy, that was quick!) I love
it. I will definitely be ordering more backdrops from you. I
like to have several for my clients to choose from.
Thanks so much for you promptness.
Mary Patterson
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Dear Brad, Carol,
and the Owen's Originals team,We ordered a Smith-Victor Pinnacle
Series tripod through you -- see invoice below for order information.
We received our product today,
December 11th, about 6 business days after we placed our order,
and I wanted to let you know that we are very satisfied with
all aspects of our transaction with Owen's Originals.Your customer
service was terrific from start to finish, the product is of
excellent quality, and the shipping process was very speedy.
We could not be more pleased to have done business with you!
Thank you very much
for all of your help.
Sincerely,
Hillary Dresser
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Thanks Brad for ALL
you have done! The order from JTL arrived this evening. I opened
one of the 800's and a soft box and WOW what a nice unit - took
a couple of shots of my dog on the sofa - and she never looked
better! Once again thanks for you help and advise on the JTL
strobe package and I'll recommend you in the future.
Mark Jarrett
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I just wanted to tell
you that your service and product that I received is AWESOME!
It was shipped within hours of me ordering! The Muslin itself
is beautiful! Expect to see me back : THANK YOU!!!
David Burke Photography
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Mr Owen,
I recently purchased several of your digital backdrop CD's (last
week to be exact) and I have to say that they are probably one
of the best
investments I've ever made! I'm an amateur photographer with
some decent
success with digital photos, so I don't send feedback on anything
I've used
so far. But I had to write and tell you that the greatest compliment
I've
ever received was when I went to a local Walmart and developed
some test
photos (containing your backdrops) on the instant Kodak machine.
When I got
to the counter to pay, the clerk asked to see my original prints
because
professional photos have copyrights and they aren't allowed to
copy them!
Well, after several minutes of explaining the process behind
the photo, I
was allowed to purchase my "professional looking" photos
and leave. Of
course, with a big grin on my face. Your digital backdrops are
outstanding,
and have given me another valuable resource to use while developing
my
skills as an accomplished photographer. Thank you.
Sincerely,
Morris Lowery Jr
Norfolk, VA
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Just wanted to tell you how impressed I am
with your company. I did a
lot of research before placing my order, and found your prices
at or below
almost all others. The free shipping is what sold me however!
Once I
placed the order, it was only a matter of a few days before it
reached
me. I am very impressed. This is such a great service, and I
look
forward to doing business with you again.
Amber Klemish of Klemish Photography
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Hi Brad,
I just wanted to send along a fun photo I
have put together. I just received the digital background CD's
yesterday, my lighting is due to arrive tomorrow... however,
I was able to put together this design. Your products arrived
timely and my questions were answered promptly...your CD's are
awesome and I know I will have a great time coming up with fun
ideas. It's been a pleasure doing business with you.
Sincerely, Lisa James
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Brad,
I just wanted to thank you for the job you
did for us. Everything
worked out great! Thanks again.
Peter
Peter R. Cirino
Creative Director
American Diagnostic Corporation
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Thank you! This lighting system is perfect
and easy to set up.
Putting the bag together was the difficult part. ha! Thanks so
much
for your assistance in choosing my lighting system for this banquet.
I'm confident that I will have accurate color in my pictures
now.
Thanks again,
Penni Royston
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Hi-
I spoke to Brad on Wed. I received my order today, Friday. Great
service guys!
Thanks
Arnie Shafer
Shafer Studios
847-266-7440
The Difference IS Experience...Experience The Difference!!
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Thank you for your prompt
delivery, wonderful service and great support in
our recent purchase of a background. I appreciate your efforts
in helping
us make some great images for our clients and look forward to
bringing more
business to Owen's Originals Inc.!
SINCERELY,
Robert Rogers
Director of Photography
Baylor University
One Bear Place #97024
Waco, TX 76798-7024
(254) 710-3841
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I would just like to commend
your company on getting the order we placed yesterday to us today.
We really needed to have it in our office by today and we did.
Thank you so much for your wonderful work to insure we received
the package as promised.
Happy Holidays!!!
Stephanie Harrell
Technology Administrator
NATIONAL BANKERS TRUST CORPORATION
8245 Tournament Drive, Suite 120
Memphis, TN 38125
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I am a customer of yours and
just wanted to let you know how grateful I am to your company
for the quality products and services you have delivered to my
studio. Not only were your products gorgeous and sturdy, but
they were delivered ahead of schedule and I didn't have to wait
forever to receive them once I ordered them. I have recently
purchased a background from a different company, and I think
it was the biggest mistake I could have made. I didn't receive
the product on time, got over-charged, and the product looks
horrible!!!!!!! I will never order from them again, and I am
sorry that I didn't order it from you. You have the lowest prices
and the best looking backgrounds! Keep up the great work!!!
Lee Meyen
Meyen Portrait Studio
Rosenberg, Texas
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Hello Brad,
I just want you to know I received my Mushroom Prop. It's what
I expected and more. I love it! Thank you for offering such great
products at your store!
Gratefully,
Sonja
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Hi Brad,
Just wanted to say thanks for your kind service. I would appreciate
it if you would email me an invoice of the transaction at your
earliest convenience. Once again thank you and I look forward
to doing more business with you in the future.
Sincerely,
Kieran
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